Warwickshire's Adult Social Care Service rated "good" - The Rugby Observer
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Warwickshire's Adult Social Care Service rated "good"

ADULT Social Care in Warwickshire has been rated ‘Good’ in a recent inspection.

The assessment by the Care Quality Commission praised Warwickshire as a well-run local authority with experienced leadership, clear vision and strong support for adult social care, describing an organisational culture that is open, principled, and focused on doing what’s right.

Inspectors noted Warwickshire’s strong commitment to ensuring equality of access, inclusion and personalised care, underpinned by high quality Care Act assessments framed around the principle of “What matters to me?”

Warwickshire was commended for effective management of safeguarding concerns and enquiries, strong relationships with NHS partners and voluntary sector organisations, smooth and effective transitions between children’s services and adult social care, with clear plans to further enhance the offer for young people and their families, and committed teams delivering high quality care.




The CQC identified a small number of areas where improvements could further strengthen consistency and access. These include enhancing provider involvement in reviews, particularly in supported living, increasing awareness among carers of their entitlements, strengthening signposting to emergency support for carers, and continuing work to reduce waiting times for assessments and reviews.

Pete Sidgwick, director of Social Care and Support, said: “We are incredibly proud of the strengths highlighted in the CQC assessment. This outcome reflects the dedication of our staff, the resilience of our provider market, and the strong partnerships we have across Warwickshire. Most importantly, it confirms that we are delivering the right support in the right way – always focused on what matters to the people of Warwickshire who draw on support.”


Becky Hale, executive director for Social Care and Health, added: “Warwickshire’s approach is built on collaboration, compassion and high professional standards. The CQC outcome recognises the hard work of teams right across the Council and the county and the quality of care we strive to deliver every day. We will continue to build on this strong foundation as we move into the next phase of our improvement journey.”