VICTORIES against new and controversial parking charges at Junction One Retail Park have been won by motorists who appealed against them.
Two people have told the Observer their £100 charges have been cancelled after they challenged parking management company Civil Enforcement Limited (CEL).
One who did not wish to be named said he challenged his invoice after his wife went to a live theatre screening at Cineworld and was charged for going 13 minutes over the four hour time limit.
“We argued initially you can’t go and see the show without getting stung, to which they replied that it wasn’t their fault.
“We went to POPLA (Parking on Private Land Appeals) with a few more reasons – nine in all, such as the signs being against parking regulations.
“We just had a reply telling us we’ve won on one of the points and it seems they essentially couldn’t be bothered to look at the rest.”
A 70-year-old woman, who last month told the Observer she considered her charge unfair and would not pay it, said CEL had not been able to prove who was responsible for her vehicle.
The woman, who also did not wish to be named, said: “I asked them to identify the driver of the car, as the car is used by more than one person, and they didn’t have evidence of who that was.
“My notice has been cancelled but I don’t think it’s fair because some people have been bullied into paying them.”
A cinema-goer who took her disabled mother to a screening of a three and a hour opera has hit out at the company after she reluctantly paid her fine.
Liz Latham said: “I assumed the charges would be waived as we were parked in a disabled bay and wrote to the company to explain, they were not willing to negate the charge.
“I’ve since reluctantly paid the fine and am really cross that they seem to be considering changing their minds.”
The parking charges, which were introduced in February, are currently under review by Junction One owners Orchard Street Investment Management after being suspended in late March amid strong criticism.
Neither Orchard Street nor CEL would comment on whether current charges would be cancelled if the policy was abandoned in the future.