Cashless payments to remain an option at Rugby’s council-owned car parks - The Rugby Observer
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Cashless payments to remain an option at Rugby’s council-owned car parks

Andy Morris 11 hours ago   0

CASHLESS payments will remain an option at Rugby’s council-owned car parks.

Rugby Borough Council’s Cabinet has agreed to continue using the RingGo parking app, which has grown more popular with drivers since it was introduced on a trial basis in 2022.

The current contract for the cashless parking provider ends on July 25.

Cabinet has agreed to a new contract due to run for an initial two years, with two optional one-year extensions.




Cashless payments now account for 61 per cent of parking transactions in the council’s car parks, compared with 25 per cent by cash and 14 per cent by card.

Other ways to pay will continue to be available, including cash, card, telephone, text message and PayPoint outlets.


Coun Claire Edwards, Rugby Borough Council portfolio holder for communities, housing and safety, said: “Many residents and visitors now choose to pay for parking by app, phone, text message or PayPoint, so it is important we keep those options available.

“But this is about choice. Cash and card payments will remain in place for people who prefer to use them.

“Continuing the cashless payment service helps make parking in Rugby’s car parks simple and accessible, while making sure the council responds to the way people are choosing to pay.”

The contract will include safeguards covering areas such as service availability, customer support, complaints, refunds, data protection, cyber security, business continuity and future transition arrangements.